1. Introduction

Welcome to our e-commerce platform (“Platform”). By accessing or using our services, you agree to these Terms and Conditions. Please read them carefully. We may update these Terms at any time, and continued use of the Platform means you accept any changes.

2. Account Registration

• Customers and Sellers must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to suspend or terminate accounts with false, fraudulent, or misleading information.

3. Products & Pricing

• Product details, images, and pricing are primarily provided by Sellers.
• The Platform is a facilitator and does not manufacture or endorse listed products.
• All prices are listed in U.S. Dollars (USD) and are subject to change without notice.

4. Orders & Payments

• Orders are confirmed only after payment is successfully processed.
• We accept major credit/debit cards, digital wallets, and other approved payment methods.
• All transactions are secure and encrypted; however, the Platform is not responsible for third-party payment gateway errors.

5. Shipping & Delivery

• Delivery times may vary based on location, product availability, and carrier services.
• Risk of loss or damage passes to the customer upon delivery by the shipping carrier.
• We are not liable for delays caused by carriers, weather, or unforeseen circumstances.

6. Returns & Refunds

• Customers may return eligible products within 14 days of delivery, subject to our Return Policy.
• Products must be unused, undamaged, and returned in original packaging.
• Refunds will be processed to the original payment method, excluding shipping costs.

7. Seller Responsibilities

• Sellers must ensure products are genuine, safe, and comply with U.S. federal and state laws (including FDA, FTC, and CPSC regulations, where applicable).
• The sale of counterfeit, restricted, or illegal items is strictly prohibited.

8. Customer Responsibilities

• Customers must provide accurate shipping and billing details.
• Any misuse of the Platform (fraudulent orders, abuse of return policy, etc.) may lead to account suspension.

9. Intellectual Property

• All text, graphics, trademarks, and content on the Platform are owned by the Platform or its licensors.
• Unauthorized use, reproduction, or distribution of this material is prohibited.

10. Privacy Policy

• We collect and process personal data (e.g., name, email, shipping address) in accordance with our Privacy Policy.
• We comply with applicable U.S. data privacy regulations.

11. Limitation of Liability

• The Platform is not liable for indirect, incidental, or consequential damages arising from product use, shipping delays, or third-party service failures.
• Our maximum liability shall not exceed the amount paid for the specific order.

12. Governing Law

• These Terms and Conditions are governed by the laws of the United States and the state in which our company is registered.
• Any disputes shall be resolved exclusively in the courts of that state.